Need help? We think you’ll find the answer in our FAQs.


  • Where is SIHH held?

    SIHH takes place at GENEVA PALEXPO convention centre, 10 minutes from the city centre. The venue is easily reached from Geneva International Airport, Geneva-Cointrin station, or by motorway.

  • When is SIHH open?

    SIHH 2019 runs from January 14th to January 17th, 8.30am to 8pm, and on Thursday 17th until 10pm. It is open to the public on January 17th from 3pm to 10pm.

  • How can I come to SIHH by car?

    Take the A1 motorway and exit at “Genève Aéroport”, then follow signs for Palexpo. There is a 24-hour paying car park (P12) under Hall 5.

  • Can I come to SIHH by public transport?

    You can take the train from Genève-Cornavin station. Get off at the terminus (“Genève Aéroport”). You can also take a bus or a tram. Lines 5, 28 and Y all stop at Palexpo. There is also an SIHH transport service from the airport and from the city-centre hotels.

  • Is there a cloakroom ?

    There is a free cloakroom for coats and luggage opposite the registration desks.

  • How are the Press Kiosk and the Bookstore different?

    The Press Kiosk provides a complimentary selection of international magazines and daily papers that visitors can take away. The Bookstore sells books on watchmaking and reference works on the history of the exhibiting brands.

  • Is there a catering service for the public on January 17th?

    Bars along the main aisle serve a wide variety of meals and beverages throughout SIHH. Please note that all visitors are charged for food and drink from 3pm on Thursday 17th.

  • Is there a quiet area with facilities where I can work?

    You’ll find a Business Center inside SIHH, near the entrance, with self-service computers, internet, printers, photocopiers and fax machines. Portable phone chargers can be borrowed from the Information Point.

  • Are there any meeting rooms?

    Meeting rooms are available with advance booking. Enquiries should be made directly with staff at the meeting room.

  • Where should I go to send a parcel or a letter?

    There is a TNT/Swiss Post desk just inside SIHH.


  • How can I get a ticket for the Open Day?

    Tickets must be purchased in advance through our official website www.sihh.org. Tickets go on sale Monday October 22nd 2018 and are subject to availability.

  • Can I come to SIHH without being registered?

    You will only be admitted to SIHH if you have been registered at least by one of the exhibiting brands, or if you have pre-purchased a ticket online for the Open Day on Thursday 17 January.

  • How do I get accreditation?

    If you are a journalist, contact the press coordinator for your market.If you are a retailer, contact the exhibiting brands in your market.

  • Will I be admitted if I don't have photo ID?

    No. For your badge to be issued, you must show official ID with your name and photo.

  • Can I come to SIHH in place of a registered visitor?

    No. Each invitation is strictly personal. If you are registered for SIHH and would like another person to attend in your place, get in touch with the brand contact who registered you.


  • Is SIHH non-smoking?

    Yes. There is, however, a smoking area in Hall 7, next to the staff restaurant.

  • Are animals admitted?

    No, animals are not allowed.

  • Is there a minimum age for visitors?

    SIHH is open to persons who are at least 16 years old and registered to attend.

  • Where can I get medical attention if required?

    There is a first aid station open throughout SIHH.